Case study emotional intelligence workplace

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Emotional intelligence EI is characterized by self-awareness which involves knowing of oneself, being able to put up with your feelings as certain things occur and being able to discriminate between them. It also involves mood management which is the act of being able to handle your feelings so that your reactions are appropriate in relation to a given situation. It also involves self-motivation which entails gathering up oneself and concentrating in the pursuit of a given object of interest in spite of uncertainty in achieving it or impulsiveness. Emotional interest is also characterized by empathy which can be viewed as being ready to listen to others and take their feelings into consideration; one must listen to both verbal and non-verbal communication. It is, therefore, very critical in the field of management and also applicable in health care administration.
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Why Emotions At Work Matters Case Study

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Emotional Intelligence | Case Study Template

Emotional intelligence is a group of mental qualities that help one understand his own emotions and emotions of the surrounding people. People who possess emotional intelligence are able to understand emotions of other people. Moreover, they can control their own emotional sphere. It helps them conform to the changes of social environment and achieve their goal easier as they are able to communicate with other people better. It is obvious that emotional intelligence is a very helpful quality, because it enables one to gain favorable occupation and career ladder promotion. Emotional intelligence is important in different spheres of human life. First, in education.
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Utilizing Emotional Intelligence in the Workplace

With a high degree of emotional intelligence, also known as emotional quotient EQ , in the workplace, a person uses social skills, self-awareness, motivation and self-regulation to acknowledge, comprehend, regulate and reason using the emotions. By incorporating the different human emotions into the workplace, your employees will collaborate better, and the workplace will be a happier environment for everyone. Emotion psychology defines emotional intelligence as recognizing and understanding your emotions and those of others.
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Many manufacturing businesses follow a predictable rhythm of activities based on a production and distribution cycle. Friction within the team can only detract from this, and as the team leader, the senior Elf needs to recognize if there are unresolved tensions, well in advance of critical points on the project path. This inevitably reflects in his lowered manufacturing output, causing resentment amongst his fellow elves picking up the slack at the toy factory, when deadlines are so inflexible.

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